“I really appreciated the Print Reach staff during the go-live process. Words can’t express how critical Midnight was to our success during the campaign season. My only regret is that I didn’t do it years ago.”

“1 – Easy integration with our other applications. Web-submitted orders come into the order work queue which reduces the labor of manual entry and potential mistakes. Accounting integration – being able to export invoices and import directly into QB also reduces labor.
2 – Easy estimating that converts directly into an order and then into an invoice. Reduces wasted time and mistakes with order entry duplication.
3 – Order tracking and scheduling. Job boards, widgets, tools that help manage daily production and our leaders to track order progress from project inception through completion.”

“We aren’t like most of the clients that this software was built for, we do primarily contract work. We really pushed Print Reach to deliver on some big items that we have been desperately needing out of one system, instead of two, which is what we’ve done for the last several years. I think it goes without saying that we asked the PR team to deliver on some massive reports, unlike anything they’ve built before and we are happy to say each and every one of the functions just as we hoped they would.The largest hurdle was building a custom integration with our accounting system which is unlike any other accounting software. There were several strange variables in the way that we bill clients and he worked through each scenario top to bottom with us and made sure we were covering all bases, even unlikely scenarios.I’m sure at this point the Elite team has a bit of a reputation around PR for having very complex needs in way of accounting and reporting, but the PR team never strayed from their commitment. This platform will be one that we anchor our business on for years to come!”

“I am sure you know this, but Print Reach has excellent trainers. Most recently during our Mail-Shop to Midnight upgrade our trainer was very helpful over the past three days here at PostMark. The insights provided were very helpful and their knowledge of the software is very impressive. The trainer we had had a great and calming personality making interactions with her relaxed and fun. Just wanted to pass along our appreciation.”

“We’re live on the software, and I think it’s going to change everything. Thanks for working with us and making this happen. I also wanted to mention how absolutely wonderful Tracie is/was to work with. I couldn’t have gotten this done without her, and I look forward to having her back to tackle inventory soon.”

“I just wanted to send along my praise for the continued support that we have received from Print Reach. It has been several weeks since our Midnight software implementation. We continue to meet daily to review outstanding items and every day your team comes back to us with a list of resolved issues. The speed of your response and quick understanding of what we are describing is superior to most vendors. We truly look forward to growing our relationship with you and please let others know that we are a happy customer. Thanks!”

“I would like to share that your development and support teams were most helpful during our shared mail implementation. I would rate their performance as exemplary”