We live in the day and age of immediate gratification, and keeping up with those customer demands can be challenging.
But what if we told you it doesn’t have to be?
Simply put, one of the easiest ways to stay on top of business is to stay ahead of the game. That’s why we’re here today to help you understand your customers’ seasonal expectations and how to both meet and exceed them!
Counting on Turnaround Times
As we jump headlong into the fall season, time will only grow shorter. After all, not only do we quite literally lose hours’ worth of daylight as the weeks continue to pass, but your customers’ schedules will only grow busier and more hectic.
This fall, some of your regulars may be more occupied with their children back in school. Others may be trying to keep up with the upcoming holiday rush that leaves little room for respite. And let’s not forget about those customers who have to deal with both of the aforementioned on their plates — and possibly more.
As such, ensuring you have the most efficient turnaround times possible is paramount.
It’s especially during this time of year that customers don’t have the time to wait or spend because of inefficiency. Consequently, this may cost you business as they turn elsewhere for their printing needs.
Overcoming Common Obstacles
You know you need to keep an eye out for roadblocks that will slow you down, but what, specifically, does that include?
Here are some of the most common sources of inefficiency that print shops experience:
- Order placement that is done manually
- Billing that is completed over the phone or email
- Various pricing estimation limitations
- The implementation and use of multiple programs that don’t connect
- Old-school receipt tracking
- And more
In other words, if you don’t have a streamlined method of operating your business in a way that is easy to both use and access, you might risk losing business during the busiest time of year.
Thankfully, we have software solutions for that.
Reliable and Ready with Print Reach
If you’d like to give yourself the gift of simplification this season, it’s time to consider Print Reach’s software suites. Our cloud-based MIS solutions are customized according to your needs, thereby helping you to reimagine a business process that is easier, faster, and more secure than ever before!
From Midnight MIS to MyOrderDesk and more, we have what it takes to help your business thrive and keep your customers delighted — regardless of your shop’s size.
Additionally, we offer PrintReach Pay: an online payment system integrated into your software. Your customers will be able to pay you at the press of a button, meaning the entire process is made easier on both ends!
So, are you ready to reach forward and delight your customers? If so, we’d love to help you learn more and/or schedule a demo! Simply reach out to the Print Reach team today by visiting us online or calling 888-581-3100.